FAQ

Good questions before turn-in.

Is this an official BMW guide?

No. Turn-In Lab is an independent consumer-preparation resource. BMW's current lease agreement and inspection standards control your actual return.

Does the Playbook guarantee I won't be charged?

No. It helps you inspect, document and prioritize. It does not predict or guarantee your lessor's final charges.

When should I use it?

Start about 90 days before maturity. The earlier you identify an issue, the more time you have to compare repair options.

How do I receive it?

After checkout, Shopify's digital product delivery app can automatically send your download link by email.